Once you have created an account and verified it, you’re ready to buy bitcoin. You can use several different payment methods when you have placed your order – the fastest and easiest is Swish. Swish is a payment service provided by several major Swedish banks in cooperation with each other. The Swish app allows you to make fast secure payments that come to us and allows us to send you your Bitcoin immediately
Verify your phone number
In order for you to be able to pay through Swish, we first have to verify your phone number.
It is a quick process. If you choose Swish as your payment method but have not verified your phone number yet, you will be automatically redirected to the right page to complete the verification.
If you want to do it yourself, go to ”account” in the top right, choose “profile” in the drop-down menu, and choose to receive a verification code sent to your phone. All of this allows us to offer our customers a higher level of security and safety when we are managing payments.
Enter your phone number.
If you have entered the correct phone number and followed the instructions, your phone number will be verified soon.
You are now ready to buy bitcoin through Swish, or any of the other payment methods offered.
Choose a payment method.
Choose a payment method. You can choose between Swish, BankGiro services, SEPA or Direktbetalning (direct payment) which is available for Handelsbanken customers.
Specify how much you want to buy, in SEK.
Once you have entered an amount in SEK you will see an estimate of how much Bitcoin you will get for the amount you specified in the field above.
If you are wondering, ‘Why is it an estimate? OR ‘Why isn’t it exact?’, well, it’s because we can’t process your order until you’ve made your payment, so if you for example wait a long time before paying with Swish, the rate may have moved slightly up or down. Since we cannot know exactly how fast you will make your payment, we can only provide an estimate. The faster you pay your order, the more accurate the estimate is.
Enter your Bitcoin address at the bottom.
If you don’t have a bitcoin address, you will need a Bitcoin wallet. There are many different Bitcoin wallets and you can download one to your phone. For iPhone users, we’re recommending a wallet called “Breadapp”, available on the App store. We also recommend Jaxx who support bitcoin, ethereum and other digital currencies on eight platforms.
It is critical that your Bitcoin address is correct. If you give us the wrong address and we pay Bitcoin to that address, there is nothing to do to get them back. Besides that, our support team can fix almost anything. So it is important to enter your own Bitcoin address and not someone else’s.
Your order has now been placed.
Always enter the correct order-ID, and pay the exact amount that you have on your order. If you get these exactly right, you will get your Bitcoin within three minutes if you pay through Swish. If you pay using BankGiro services, it will take an estimate of one business day to get your Bitcoin paid directly to your Bitcoin wallet.
Important NOTE!: A Bitcoin order has to be paid by the same person who placed the order.
Because of legislation regarding money laundering and the risk of fraud, we can’t process an order for one person and then send the payment to someone else.
If you were to experience any problems or if you are feeling uncertain about any of this, contact us. We have the world’s best Bitcoin support team at your disposal!