Contact us

Customer support

Support opening hours for christmas and new year

Weekdays 10-21
Weekends and holidays our chat is closed and we have limited support via email and Facebook.

Support opening hours for 2023

Weekdays 09-22
Weekends and holidays our chat is closed and we have limited support via email and Facebook.

E-mail

Contact us via e-mail at or use the form below. When you get in touch with us, please make sure that you describe your issue clearly as it will allow us to help you in the best way possible.

Chat

If you're a registered customer, you can log in and have a chat with us directly. The link to live support can be found in the bottom right corner of the website.

Facebook Messenger

If you have general questions you can get in touch with us via Facebook Messenger, click here https://m.me/btcxsweden to start a conversation with us.