Warning: scam attempts in BTCX's name

We have noticed an increase in scam attempts where fraudsters impersonate BTCX, both by SMS and phone calls.

Please note:

  • BTCX never sends SMS messages unless they are linked to an order you have placed.
  • BTCX never calls customers claiming that we hold funds belonging to you. We are an exchange and do not hold customer funds.
  • If you receive such a message or call, never share personal details, codes or BankID, and do not click any links. Contact our support if you are unsure.
About Us

Where confidence meets Bitcoin

We have made Bitcoin easy since 2011. Thanks to our loyal and satisfied customers, we have grown from Sweden’s first Bitcoin company into a leading player in the Nordic region.

All our services provide customers with direct ownership, without intermediaries. We offer three products:

Express Exchange – a fast, easy, and secure way to buy Bitcoin.

Standard Exchange – designed for customers who want to plan their purchases, maintain full oversight, and use an account experience similar to a traditional fiat bank.

OTC (Over-the-Counter) – a premium white-glove service delivered by Bitcoin professionals with experienced, dedicated support.

Our customer support is available in both Swedish and English.

Our vision

Secure Exchange

Security First

Our vision is to provide our users with the best and most secure cryptocurrency exchange experience.

Improving Service

Growth Strategy

Constantly improving our services, adding new features and coins to cater to our user needs.

Trust and Loyalty

Community Commitment

To give back to the community that is helping us to grow with their trust and loyalty.

Women and Bitcoin - podcast

Women & Bitcoin is a podcast where we combine economics, technology, and inspiring conversations – with Bitcoin at the center. In collaboration with BTCX, Rebecka and Hani take you on a journey to break barriers and make Bitcoin accessible to everyone, regardless of background or prior knowledge.

Women & Bitcoin

Support

We offer multiple ways to get help. Please note the availability of each channel:

envelope

Email ([email protected]) & Contact Form

  • Available 24/7
  • Responses may be slower on weekends and holidays
  • Ideal for detailed inquiries or issues that require documentation.
messenger

Facebook Messenger (https://m.me/btcxsweden)

  • Available 24/7
  • Responses may be slower on weekends and holidays
  • Good for general questions or quick updates.
pin

Postal address

KIVRA: 556911-9992, 106 31 Stockholm, Sweden

Contact us

Get Started Now!

You can buy and sell bitcoin as soon as your information is verified!

Create an account