Buy and sell digital currencies with our services at BTCX. Create an account with us to gain access to the fastest, simplest and the most secure service to shop cryptocurrency available throughout Sweden.
Step 1: Enter your email and choose a password.
There is no specific requirements on how you should phrase your password. We recommend you to pick a password that is longer than eight characters – much longer. Think of your password as a pass-”phrase” rather than a pass-”word”. A good system to create long, random, and secure passwords that are easy to memorize is Diceware. You use a series of dice rolls to pick a number of words from a set word list.
Examples of such pass phrases are lukta-scanna-vv-karel-por-bris, labradorstowingfactorshortwaveattendantundying or GehuptEerdeKlutsDeukenKransGeaard. Here we have used the Swedish, English and Dutch standard lists. Pick a language you know and are comfortable with.
bt.cx create account — enter email and choose password
In order to progress, you have to approve BTCX’s terms of service.
There! Your account is created and an email has been sent to you. Please confirm your email by clicking the link included in the email. Sign in for the first time after confirming your email address.
Welcome! You are now signed in. For your own and our safety, and because we are obliged by the authorities to participate in the fight against money laundering, we have to ask for your personal information, and verify it. If you click ”buy bitcoin” for example, you are redirected to the following page:
This is where you enter your personal information.
This information is similar to what one has to enter in any web shop. But since bitcoin is a financial product, you will encounter an unusual question at the end. We ask you if you are a politically exposed person (PEP). It means that you have to tell us at BTCX if you work in, or are elected to, any government or parliament. Or if you work as a judge or a senior official at any governmental organization in the country where you are a citizen. Click the link next to the question to get more detailed information.
Verify your information
Sweden's financial supervisory authority (Finansinspektionen) will not allow us to process your buy - and sell orders if we don’t do this. We aren’t allowed to sell Bitcoin to you if we haven’t confirmed your information.
What we need to be able to verify your identity is for you to send us a clear picture of the front and back of your ID or driver’s license. Attach the image of the front and back as two separate images.
We will also need a picture of a bill to match your name to you address. It has to be a bill associated with your household and your address. It can, for example, be electricity, gas, or rent bill. Your name and address has to be clearly visible. A phone bill is unfortunately not good enough since it doesn’t have anything to do with your home address. Make sure to use your registered address (regardless of where you live right now), otherwise our verification will indicate that you have entered the wrong address.
Get your documents verified
To get your documents verified during office hours is pretty fast, it usually takes about an hour or sometimes up to two hours. If you have sent us your documents in the middle of the night, you will have to wait until the next day before we can verify them.
You will receive a confirmation email as soon as the verification has been completed. We will personally contact you via email to figure things out if anything is wrong or unclear.
Our support team has years of experience and is great at helping our customers through the verification process. You can see the possibility to verify your bank account and phone number on the same page. We have to verify your bank account to make sure that we are sending the money to you when you sell your Bitcoin to us at BTCX.
Your phone number has to be verified before you can use Swish, for the same reason as the bank account. We really recommend using Swish, this way you will get your Bitcoin within three minutes, usually sooner. If anything you read in this guide comes across as weird, or if there is anything else you’re wondering about, do not hesitate to contact our nice, accommodating, and very competent support team with your questions.
You can contact the support team by sending an email to [email protected] or by clicking here and filling out the form.