Warning: scam attempts in BTCX's name

We have noticed an increase in scam attempts where fraudsters impersonate BTCX, both by SMS and phone calls.

Please note:

  • BTCX never sends SMS messages unless they are linked to an order you have placed.
  • BTCX never calls customers claiming that we hold funds belonging to you. We are an exchange and do not hold customer funds.
  • If you receive such a message or call, never share personal details, codes or BankID, and do not click any links. Contact our support if you are unsure.

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