How can we help you?
Frequently Asked Questions
Contact us
Support opening hours
Weekdays 09-22
Weekends and holidays our chat is closed and we have limited support via email and Facebook.
Contact us via e-mail at CLICK TO REVEAL or use the form below. When you get in touch with us, please make sure that you describe your issue clearly as it will allow us to help you in the best way possible.
Chat
If you're a registered customer, you can log in and have a chat with us directly. The link to live support can be found in the bottom right corner of the website.
Facebook Messenger
If you have general questions you can get in touch with us via Facebook Messenger, click here https://m.me/btcxsweden to start a conversation with us.